SHIPPING:
Your purchase will be mailed within 1-5 business days via USPS. We will provide you with a tracking number and delivery confirmation.
Items are shipped with USPS Priority or First Class mail which has a delivery time of anywhere from 1-7 days for the United States and 1-3 weeks for everywhere else.
RETURNS, EXCHANGES & CANCELLATIONS
Please contact us at [email protected] if you have any problems with your order. We gladly accept returns on most items*.
We do not accept exchanges.
We accept cancellations only if they are made before the item has shipped.
We do not offer returns on any sale items.
Please note: The colors each individual customer sees on her or his computer may vary slightly from the colors of the actual items.
* Because of the nature of the following items, we can't accept returns for:
Conditions of return:
PRIVACY POLICY: Last updated 2/18/2021
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you brouse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information." We collect Device Information using the following technologies:
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address and phone number. We refer to this information as "Order Information".
Payment Information: We offer Pay Pal, Stripe, Apple Pay and Venmo payment options. These entities each have their own Privacy Policies. All information that passes through these entities is private. We do not have access to your payment information. For information on these payment entities, please visit their respective websites and look under their Privacy Policy protocols.
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Big Cartel LLC to power our online store-- you can read more about how Big Cartel LLC uses you Personal Information here: https://help.bigcartel.com/privacy-policy.
Finally, we may also share you Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NIA") educational page at http://www.networkingadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by:
COOKIES: Non-personally identifiable information gathered by Big Cartel e-commerce platform, including your IP address, computer sign-on data, statistics on page views, traffic to and from the site and individual pages on the Site and data may be collected through cookies or other means. You can take steps to disable cookies on your browser; however, this may affect your ability to use the Site. For more information on the use of cookies by Big Cartel's platform, refer to their Privacy Policy: https://help.bigcartel.com/privacy-policy.
DO NOT TRACK: Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION: When you place an order through our Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
AGE OF CONSENT: By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given me your consent to allow any of your minor dependents to use this Site.
EUROPEAN RESIDENTS: If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
CHANGES: We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US: For more information about our privacy practices, if you have question, or if you would like to make a complaint, please contact us by e-mail at [email protected].